Privacy Policy / Terms & Conditions
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This Privacy Policy governs the manner in which Ultra RV Products collects, uses, maintains and discloses information collected from users (each, a "User") of the www.ultrarvproducts.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Ultra RV Products. We reserve the right to cancel any order at any time for any reason. We reserve the right to refuse business to anyone.
This offer only applies to orders shipped within the US lower 48 states. This offer excludes Hawaii, Alaska, any islands or International shipments.
Coupons and Discounts cannot be combined together or with any other offers.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, although it may prevent them from engaging in certain Site related activities such as purchasing of products or services.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use "cookies" to enhance User experience. User's web browser places "cookies" on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse "cookies", or to alert you when "cookies" are being sent. If they do so, note that some parts of the Site may not function properly.
Ultra RV Products collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
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- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
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- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
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- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
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- To administer content, a promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
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- To send periodic emails
The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
- To send or reply to text messages
The phone number Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our text messaging, they will receive messages in response to customer questions, or service information they requested, etc. If at any time the User would like to opt-out from receiving future text messages, we include opt-out instructions at the bottom of each text or User may contact us via our website contact form or email.
We have adopted appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Ultra RV Products has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this Site, you signify your acceptance of this policy and terms of service. You also signify that you have read and agree with both our Shipping and Returns policies. Our Returns Policy states that all items are subject to an up to 15% restocking fee, and we do not refund the original shipping and handling that you paid on the order. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. By providing your phone number, you agree to receive text messages from Rodney W. Brazel, Inc. and it subsidiaries. Message and data rates may apply. Message frequency varies. You may opt-out at anytime by replying with "STOP".
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Ultra RV Products
www.ultrarvproducts.com
800-417-4559
support@ultrarvproducts.com
