105297R - Workhorse Actia Instrument Full Cluster Repair Service (Upgraded LCD And Gauges)

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Order Shipment Notice:

Most orders are shipped within 24 hours from the order date. Orders placed on the weekend or after cutoff on Friday, and orders placed on select holidays are processed on the next business day. Please see our shipping terms for more information.

Guidelines:

You are responsible for shipping us your cluster for repair.
Please ensure your cluster is clean before sending it to us.
Please note that we have a 2-3 business day turnaround time from the time we RECEIVE your cluster.
This repair is only for the LCD screens that become hard to read or completely unreadable or for inoperative gauges.

Always send the instrument cluster as a complete unit. Do not take it apart or just send the internal parts, we will not return it until we have the casing due to the high risk of damage in shipping.

Ship Your Cluster To:

Ultra RV Products

3912 Harrison Ave.

Centralia, WA 98531

Description:

Not just a repair, but a permanent solution.

This rebuild is guaranteed to restore your faded or difficult to read odometer with a brand-new LCD panel vastly superior to the original. Your instrument cluster will retain the same vehicle mileage, as it is stored on a memory chip that is not disturbed in the rebuild.

Our Industrial Grade LCD Screen has an easy-to-read dark blue background contrasted with white text. We do not change the illumination color or backlight of the instrument cluster; it will remain OEM. Other repair services usually use the OEM replacement display which will fail again in short time. The reason for this is because the OEM display uses a flimsy bonded plastic ribbon. Our panels have an estimated lifespan of at least 30 years.

This quality repair service includes the following work performed to your Workhorse instrument cluster:

Full power up and test of the instrument cluster before & after repairs
Replacement of faulty OEM LCD with industrial rated panel
Dark blue back light color for highest contrast and easy daytime/evening reading (odometer display only)
Replacement of all gauge stepper motors with higher quality motors
EEPROM data (mileage) preserved so display automatically reads correct mileage
Lifetime warranty on LCD screen and gauge motors
Any open recall campaigns on your cluster are performed at no additional cost to you.
We Update your cluster to the latest software version based on your VIN. This cures the cluster randomly resetting during operation and an ABS light software issue.
Please anticipate a 2-3 business day turnaround time from the time we RECEIVE your cluster.
Your account will be updated with the return tracking number upon our receipt of your cluster. The tracking number will be emailed to you. The tracking number will not become active until the cluster repair is finished, which is generally 2-3 business days. To check the status of your repair, please check the tracking number for movement on the shipper’s website. If the shipment hasn’t been scanned by the shipper yet, then your cluster repair is still in process.

Applications:

Most Workhorse Chassis Motorhome and Commercial Vehicles 2003-2006

I have a workhorse w22 my instrument cluster has a burnt spot under the lcd screen on circuit board. Is that something you can repair? ( David Tomisek , 06/30/2022 )

Hi David,

Yes, we do board repairs all the time. The part# would be 105297BR which includes, repairing the issue with the burn on the board, new LCD, gauge motors, speaker replacement, and software update if available for your cluster version.

( Support )

The odometer on the above vehicle is
Blank. ( Wayne Ray, 06/02/2022 )

Hello - The VIN you provided is for a 2011 Ford Focus, this would not be a vehicle we can assist with. ( Support )

My cluster has stop working almost completely, the only part that works is the lights and the RPM ( ROMER GUZMAN, 05/09/2021 )

You will want to send your cluster in for our technician to inspect and quote what the repairs would be. Please call in to arrange 800-417-4559. ( Support )

I have 2003 Adventurer with a hard to read LCD panel. I am an electronic enginner/tech with high PWB skills. Is the upgrade module available by itself for purchase? If so, what is the price and is their enough data supplied that I could repair myself without having to send in the cluster? Is the $299 price I see for the complete repair less shipping? All other guages are working correctly.

Thanks,
Frank ( Frank Polimene, 07/14/2020 )

Here is a link to the do it yourself kit for the screen replacement. https://www.ultrarvproducts.com/105297S-Workhorse-Actia-Instrument-Cluster-*Replacement-Screen-Kit* ( Support )

IS THERE A SET OF INSTRUCTIONS OR A YOU-TUBE VIDEO OF REMOVING THE CLUSTER FOR A 2003 SOUTHWIND W-22 CHASSIS? ( Richard paquette, 12/28/2019 )

We do not have coach specific removal instructions but you can use this video as a reference: https://youtu.be/2OMoNYdBEh8 ( Support )

i have a 2005 fleetwood southwind lcd not working nor is temp gauge, how long will it take to get this repaired ( ken maday, 09/11/2019 )

Typically we have a 2-3 day turn-around on repairs. ( Support )

2004 FLEETWOOD PACE ARROW 36D. DO YOU HAVE INSTRUCTIONS FOR REMOVING THE INSTRUMENT CLUSTER. I HAVE TAKEN THE TOP SECTION OF THE DASH OFF BEFORE BUT I NEED TO KNOW WHAT THE PROCEDURE IS FOR REMOVING THE REST THAT HAS THE CLUSTER BEHIND IT. IT APPEARS THAT THE RADIO AND CAMERA HAVE TO COME OUT. I NEED THIS TO DETERMINE IF I WANT TO ATEMPT THIS OR JUST PUT UP WITH THE UNREADABLE MILAGE AND GEAR POSITION.

I CALLED FLEETWOOD AND THEY WERE NO HELP!

THANKS, BOB FREEMAN ( BOB FREEMAN, 06/07/2019 )

Please send us some pictures of your dash so we can assist. You can either email them to help@urvp.com or text them to 360-736-2158. ( Support )

On a Itasca 2006, Model 38T. There appears to be four white plastic clips that hold the instrument cluster in place. That if I release these clips the cluster will come out. Is this correct? Or should I be looking for other means that hold the unit in place? ( George Young, 12/08/2018 )

Not answered yet.

I have a 2005 Fleetwood Fiesta 26Y, Workhorse P32, 8.1 Vortec.

My Instrument cluster odometer is fading, also my temp guage is not working.

Will your new rebuild fix these issues? Will my odometer read he correct mileage when complete?

Do you actually fix the old cluster or provide a new one? Do you ship to Canada, if so what is cost to BC?

Your response is appreciated.

Thanks,

Tim ( Tim, 07/14/2018 )

Yes our rebuild will replace the screen with a highly visible, easy to read unit. We also replace and test all gauges for proper operation. The odometer will read correctly as the mileage data is stored on a separate memory chip on the circuit board. We fix your existing cluster unless the board has failed (unusual). We do ship internationally, you can check shipping costs by adding the product to your cart and then entering your shipment details. ( Support )

Do you have any instruction on removing the instrument cluster in my 2004 Pace Arrow
Thanks ( John Howard, 04/12/2018 )

John,

I do not have anything written, but I believe that the one you have is sandwiched between the dash face and the dash itself.

( Support )

I have my instrument cluster partially out but cannot figure how to release the two plug ins. I see they each have a small black release but I still don't want to force anything, lt seems to be simple,but trying to be safes. Would appreciate your input ( Ellis Brown, 01/29/2018 )

The small detent on the bottom of each connector needs to be depressed in order for the connector to release. ( Support )

2004 W22, when key is turned on the instrument cluster constantly reboots start up cycle. In addition unable to start engine, acts like dead battery even though battery tests good. Wondering if these symptoms are related to actia instrument cluster problems. Cluster was replaced in 2006. ( Steve Bachel, 12/23/2017 )

This sounds to be a voltage issue and not an issue directly with your instrument cluster. Your battery might test good for voltage but still have a bad cell. If you haven't, try starting it using the boost/emergency button. ( Support )

I HAVE A 2004 WINNABAGO BRAVE 8.1L, WORKHORSE. WITH ABOUT 31,114 MILES (?) CAN'T HARDLY READ. YOUR REPAIR SHOULD FIX THIS,
ALSO THE FUEL GAUGE DOES NOT READ CORRECTLY, DOES NOT EVEN MOVE UNTIL DOWN ABOUT 30 GALS (70 GAL TANK?) WILL YOUR REPAIR
TO THE INSTRUMENT CLUSTER ALSO FIX THIS? THANK YOU ( JERRY MAYES, 04/12/2017 )

Our repair will address the issue of the mileage, also replace all of the motors that control the gauges. So if the fuel level issue is with the cluster then this repair will resolve that. If the issue remains after the repair then you would need a new fuel pump. ( Alan )

Once I plug the rebuilt cluster back into the dash, is the Original/Actual vehicle mileage displayed? Thanks EMR

( EMR, 02/21/2016 )

The mileage data is stored on a separate memory chip on the board so changing the screen will not effect the mileage at all.

( Support )

Will this cluster work on a 2002 Holiday Rambler Vacationer with a 2002 W22 chassis? Thanks

( Patrick, 02/10/2016 )

Patrick,

Sorry, this is just a repair service for the instrument clusters found in the 2003-2005 model year Workhorses. Even if you bought one outright it would not be compatible with your vehicle.

( Support )

Do you provide UPS or other shipping label? Joe

( Joe Konkright, 04/03/2015 )

Joe,

We only cover return shipping, it is your responsibility to ship us the instrument cluster.

( Support )

how hard is it to get the cluster out of the dash. on a 2004 workhorse

( don coleman, 03/29/2015 )

Don,

The instrument cluster removal depends on the coach builder and how they installed it so we can't really give any insight other than it will ultimately be held in by eight screws.

( Jon )

I can no longer read the LCD screen in the instrument cluster all other gages work fine , do i need to buy a full replacement panal or can only the LCD screen be replaced? if so, do i tread in of the old instrument closter for a new one or send the old one in for repaires ?

( Jim Piel, 03/20/2015 )

Jim,

Our service consists of you removing the whole instrument cluster from the dash and sending it into us for repairs. We replace the LCD screen with a high quality unit that won't fail in the future and also perform a few other improvements that will increase the overall reliability of your cluster. You can read more about it and purchase the service here: Actia Instrument Panel Repair

( Jon )

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VIN Verification Service Item

This product allows for a VIN verification service.

This is a service that we provide free of charge when a part is purchased.
When you provide your VIN below we will personally verify your part selection by your VIN before shipment of your order.
This helps ensure that this is the correct part for your vehicle.
This is not an automatic VIN check, it is done by a parts specialist once order is placed.
We can only VIN verify vehicles back to model year 1996, if older we can help but can't guarantee fitment.
If you would like to have your part selection verified before purchase please call or email us.